PR FAQs for Product Documents. How can you use the customer-centric

By Medium - 2020-03-10

Description

A Press Release (PR) Frequently Asked Questions (FAQ) is a customer-centric document for designing new products. It is an idealized future “Press Release” (PR) and associated FAQs. The PR FAQ is the…

Summary

  • PR FAQs for Product Documents A Press Release (PR) Frequently Asked Questions (FAQ) is a customer-centric document for designing new products.
  • When drawing attention to design elements in the PR FAQ, I recommend asking people if the designs reflect their understanding of the PR FAQ itself.
  • Example PR FAQ Here’s an example PR FAQ for a fictional product.
  • Try one yourself Now that you’ve learned about the PR FAQ and seen a template and example, try one for the next product or feature that you are designing for your organization.

 

Topics

  1. NLP (0.28)
  2. UX (0.26)
  3. Management (0.25)

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