Description
Now more than ever, managers need to recognize when employees are suffering and do something about it.
Summary
- Christina Maslach, professor of psychology at the University of California, Berkeley, has been studying the causes of burnout, and its impact, for decades.
- So what burnout is, is really a three-pronged experience.
- One is a concern that something is not working with the employee and you don’t know why and what can we do about it.
- Because often, the things that are causing people these kinds of problems, it’s not just one person or individual here, individual there.