Description
Michiel Mulders explains the meaning of positive reinforcement in terms of UX, and offers practical tips for improving the experience of website visitors.
Summary
- We show the user a fun badge when they create their first invoice using our invoicing application.
- For example, every student has experienced both positive and negative reinforcement when studying for exams.
- This example shows how positive reinforcement can remove the user’s feeling of being left hanging in the air.
- In other words, positive reinforcement can provide clues to the user about what’s happening.