Description
By encoding resilience into an organization’s culture, engineering teams can be better equipped to tackle the unknown and unexpected.
Summary
- How to build organizational resilience Resilience is a process: Without any goals or design processes, an organization’s culture will end up defined by those who have the loudest opinions or the most social capital.
- Start by looking for components of culture that can be directly manipulated, like designable surfaces.
- Your goal state doesn’t have to be picture-perfect—perfect, after all, can be the enemy of good—but rather one that everyone can agree is a significant improvement.